Email: help@ialenda.com - Mailing Address: 235 North Street, Bedminster, Bristol, BS3 1JJ, United Kingdom.

Shipping policy

Shipping Policy

Flat rare shipping is £7 for all United Kingdom orders.

We work hard to ensure all packages are shipped out in a timely manner. All of our orders ship from our warehouse 235 North Street, Bedminster, Bristol, BS3 1JJ, United Kingdom. Orders placed by 12pm BST Monday-Friday will ship the same business day, excluding national holidays. Orders placed on Friday after 12pm BST, Saturday and Sunday, will ship out the following Monday excluding holidays. We will send you a confirmation email with tracking information when the order has shipped. It always takes 5 days to delivery to you.

These services are guaranteed by Royal Mail, but delays can still occur. We recommend ordering with an expected receipt date at least one day ahead of your scheduled event to ensure arrival. If you are in need of expedited shipping, please contact us directly through our contact form or by emailing help@ialenda.com. 

 

International Shipping

In addition, we also ship to the United States. Flat rare shipping is £14 for all orders. All United States orders are delivered by Royal Mail within 10 business days.

 

Our Customer Care team are available to answer your enquiries: 

  • Monday - Friday from 9am to 5pm BST
  • Saturday - Sunday from 9am to 12noon BST - for URGENT matters only. 

Closed on all National Public Holidays.